মোঃ আজহারুল ইসলাম
সহকারী অধ্যাপক
৩১ জুলাই, ২০২৩ ১১:৪৫ অপরাহ্ণ
26th National Quality Conference held in city
26th National Quality Conference held in
city
The
day-long 26th National Quality Conference (NAQC) was held in Dhaka on Monday
organized by Bangladesh Society for Total Quality Management (BSTQM) at BRICM
Auditorium at Science laboratory in the city.
Noted TQM expert, product development and
consumer satisfaction model (Kano model) Professor Dr Noriaki Kano was the
chief guest. Engineer ASM Yusuf was also a guest at the and convener of the
event.
In this conference, which is considered the
largest in the country in terms of quality, 76 QC circle teams from various
organizations from industrial and service sectors presented QC stories edited
to improve their workplace.
The programme highlight was 'Accelerating
Leadership through QCC' presented by Dr. Noriaki Kano in his keynote statement.
He presented the famous 'boat model' he invented for practicing and promoting
TQM activities in organizations.
Dr. Kano pointed out that the main purpose of the QC Circle
activities is to develop the capacity of members and encourage them to improve
themselves through achievement; which makes the workplace more enjoyable,
important and satisfying.
BSTQM advisor and international TQM expert AMM
Khairul Basar in the conference said, 'In order to move the economic trend
forward, the talent of all the employees of the organization should be properly
and fully utilized. In that case, proper practice and promotion of QC circle
and TQM will play a big role.'
The QC circle is one of the components of TQM
programme through which an organization identifies and solves its own problems
by empowering and involving employees.
It not only ensures mutual benefits for both the
employees and the organization but also ensures leadership development at
ground level employees.